Our People

We are extremely proud to have a team of highly skilled staff and committed volunteers. Our team shares a common interest of making a meaningful, positive impact on our communities.

  • Patsy Wilshire, General Manager

    Patsy has a background in Tourism, Aged Care, Community Services and Not-For-Profit organisations.  Promoted from Office Manager to STAR General Manager in July 2016, Patsy is a local with 5 generations actively living in the Redlands.

    “As the General Manager I have an open door policy for both Staff and Clients”

  • Melissa Bannerman , Care Services Manager
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    Melissa has a passion for working with people with intellectual disabilities and has worked in the Human Services sector for 23 years including disability, mental health, aged care and community services sectors. Melissa started her career as a residential care worker and has over 10 years’ experience in managing high quality, client focused services in both government and non-government organisations. Melissa is currently studying a Bachelor of Counselling and Coaching and is thrilled to join the STAR team.  

  • Peter Mann, Business Development Manager

    Peter has a focus on supporting STAR’s continued entry into Home Care, NDIS, and other funded packages, plus contributing to the STAR preferred pathway of partnership and merger with other similar minded organizations, which provide services to our local community.

  • Warren Doyle, Core Services Manager
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    Warren Doyle was an Aeronautical Engineer in the R.A.A.F with a background in business prior to retirement.  He found that life’s challenges cease when retired and elected to contribute back to the community by driving for STAR.

    He is a past president of Capalaba Rotary and is the founder of the Bayside Blues Festival and programs such as police Officer of the Year. He is married and lives in Cleveland.

  • Nectaria Chronopoulos, Office Manager

    Nectaria has more than 17 years of experience in Aged Care. With qualifications in business and HR, Nectaria has also owned and managed her own business. As STAR Office Manager, Nectaria focuses on supporting the management, ensuring office functionality and overseeing recruitment and training of staff and volunteers. She is also the chairperson of Volunteering Redlands- STAR's volunteering arm, that acts as a hub for all volunteering activities in Redlands.  

  • Colleen Johnston, STAR Care Coordinator

    Colleen has worked in the Aged Care Industry for more than 30 years, starting off as a personal carer. She is also an experienced diversional therapist and respite coordinator. Colleen is a mother of four sons and grandmother of seven.

  • Mairead Nothling , Quality Assurance Officer
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    Mairead brings to STAR extensive experience in quality systems, document management, quality assurance and quality standards including Organisational Certification under Human Services Quality Standards for Community, Disability Services and Child Safety Licensing, and ISO 9001:2008 at both corporate and service delivery levels.

    She also has extensive experience in internal auditing, reporting and monitoring of corrective actions as well as development and streamlining of organisational and service delivery policy, procedures and related documents.

  • Tracy Darroch, Home Maintenance Coordinator
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    Tracy has more than 20 years of experience in working with community organisations.  As STAR Home Maintenance Coordinator, Tracy enjoys being able to support the elderly of our community. Originally from Scotland, Tracy moved to Australia with her husband and daughter 5 years ago.  She loves the sunshine and hopes to make the most of it with the family's new caravan.

  • Tanya Spethman, STAR Call Centre Supervisor
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    Before working at STAR, Tanya was a tuckshop convenor at her son’s school as well as the secretary of the P&C association.  She started volunteering at STAR in 2017. Soon after she took on the role of Intake officer and now Call Centre Supervisor. Tanya has a passion for astronomy. She regularly takes her telescope out to explore the dark skies. She is also fascinated with the science and technology behind astronomical discoveries. She is a mum of two and soon to be a grandma!

  • Shalene Osvatics , Head Scheduler
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    Shalene is one of the longest standing staff members of STAR. She joined STAR Community Transport shortly after it was formed in 1996. Shalene is involved in the organisation of Social Day Trips and liaison with clients. She is involved in a number of local community events and activities.

  • Kylie Hartley, CODI Coordination Officer
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    Kylie has worked with CODI/STAR for more than 5 years. As a Coordination Officer, Kylie is involved in administration, banking, scheduling and a range of other tasks. Kylie enjoys working with a variety of people and personalities. She believes community organisations like STAR are very beneficial to the community because they support the elderly and people with disabilities live their life to the fullest.

  • Karen Spethman, Receptionist

    Karen began volunteering for STAR as a part of the Call Centre team in 2015. She has extensive experience in the area of Safety and Workplace Rehabilitation and training. Karen is a mother of two and grandmother of four. She loves talking to people, spending time with the family, going to the movies and travelling.

  • STAR Volunteers

    At STAR, we firmly believe that volunteers are the backbone of our community. More than 150 volunteers dedicate their time and efforts to STAR and give back to the community. 

    Volunteer Positions at STAR include:

    • Companionship Volunteers for the elderly
    • Volunteer Drivers
    • Volunteer Call Centre Staff
    • Volunteer Reception Staff
    • Volunteer Administration Staff

    Join STAR today. Enjoy flexible hours, make new friends and upgrade your skills- whilst making a real difference to the lives of your fellow community members.

    For additional information please contact STAR Community Services on 07 3821 6699.

    If you would like to volunteer but not sure where to start, please visit www.volunteeringredlands.org.au and register to volunteer.