Cancellation Policy for Transport Bookings

 We offer a liberal cancellation policy for our transport bookings.

  • Cancellations must be made 24 hours in advance, if possible.
  • Cancellations are considered if made within 24 hours of pickup time.
  • Same day cancellations will incur 50% of the trip fee e.g. if the total trip = $15 and cancellation is made on the same day, cancellation fee = $7.50

Please remember to notify us if you have someone traveling with you. For more information call STAR Community Services on call center on 3821 6699.