Our Clients

As a community organisation, we genuinely care for our clients and always provide them with the highest standard of service and care. We are proud to assist more than 6500 members of our community with affordable and convenient aged care, disability support and transport services. Here are some stories from our clients.   

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    Wilma Glover, Ormiston

    I am so pleased that we have an organisation like STAR in our community. My daughter is relieved and happy too that I am being looked after so well. I simply couldn’t manage without STAR.

  • Teresa Davies

    My son is an NDIS participant and STAR organises transport for him 3 days a week- to and from his occupational and speech therapy. STAR team is very friendly. I find that no problem is too big for them to solve. They are good listeners and always find a solution. Even when I ring them to change the pickup or drop off time for Julian- they accommodate the changes easily and quickly.

    I feel that my son is getting a very good service with STAR.

  • Kaye Dalton, Opal Gardens

    I have just started using Star Travel and Star Cleaning. I had my first travel to St Andrews Hospital yesterday driven by Jane, who I have to say was so caring, helpful and a very good driver.

    I have had Ailia clean for me twice now, and cannot fault her.  She does anything I need doing and it is always perfect.

    I would certainly recommend Star to anyone who is in need of a bit of help.

  • Patricia Ince, Ashmore

    I had some gardening work done today through STAR. Jamie trimmed the trees,  cleaned areas - what a wonderful job! I rate STAR 10 out 10. 

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    Sue de Garis , Ipswich

    Sitting down for a NDIS pre-planning meeting with Mel from STAR was a fabulous way for my daughter and I to really discuss and identify all the things we need to consider before we meet with an NDIS Planner. Mel’s NDIS knowledge, along with her knowledge of disability needs, ensured that we identified NDIS services that can help our daughter, along with some that we had not considered.

    I now have a better understanding of what we can achieve under NDIS and am better equipped for the NDIS planning meeting.

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    Beryl Patterson

    Since the death of my husband, STAR and the support of my family has made it possible to remain in my own home, in familiar surroundings. Each Friday Bev and I either stay in my home and have coffee and a chat or Bev will drive me to a local café where we both enjoy morning tea. Later, I am able to talk to my family about my visits and outings. This gives me different things to talk to my family about.

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    Neil Reed

    STAR Fitness group is a great social and physical activity. I enjoy coming every week, good for fitness and great company as well.

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    Neil and Pam Fallon, Ormiston

    Maintaining our garden was getting a bit difficult for us. We rang My Aged Care and asked what kind of services are available to us. They kindly referred us to STAR. STAR Home Maintenance Coordinator promptly organised for Chris to come and mow the lawns and just tidy up our garden for us.  We’re so pleased with the service. We can now simply sit out and enjoy our outdoor area, without worrying about its maintenance.

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    Robyn Bree, Victoria Point

    In 2016 my loved husband passed away. Overwhelmed with grief, I sought to occupy my mind. I discovered our Redland U3A was running a course in Legal Studies: just what I needed! I enrolled but found a stumbling block. I can no longer read normal print without electronic magnifiers or special magnified and talking computer programmes. When information is projected onto a screen or written on a white board, it’s indecipherable for me. STAR Community Care came to my aid. They found me a voluntary reader-writer who accompanies me to our Legal Studies. Now, I can keep up with my fellow members, participate in discussions and confidently find new friendships. My thanks must also acknowledge our UEA Legal Studies Facilitator for his assistance in helping to make information more accessible.

    Here I am today, sane, mentally and physically healthy, learning successfully through the University of the Third Age. All this is thanks to the staff and volunteers at STAR Community Servicers. 

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    Fay Finnerty, Ormiston

    My life has changed dramatically since joining Star Community Services.  I am a much happier person.  My days are now filled with fitness classes and outings.  I have met some very nice people who have made me feel welcome wherever I go.  The staff and volunteers are always so cheerful and accommodating.  Thanks Star.

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    John Hainsworth

    I have been privileged to be part of Star's companionship program. I live in a retirement village which has good community relationships. Even so, since the death of my wife two years ago, I feel that I have been too much on my own. Having regular visits from a Star representative, John Smallwood, has been a great help in this respect. We have had congenial conversations and I have enjoyed the sharing of experiences. We have also played games of dominoes which, I am sure, as well as being fun, also stimulate mental activity. STAR should certainly be commended for introducing the companionship program.