Our People

We are extremely proud to have a team of highly skilled staff and committed volunteers. Our team shares a common interest of making a meaningful, positive impact on our communities.

  • Patsy Wilshire, General Manager

    Patsy has a background in Tourism, Aged Care, Community Services and Not-For-Profit organisations.  Promoted from Office Manager to STAR General Manager in July 2016, Patsy is a local with 5 generations actively living in the Redlands.

    “As the General Manager I have an open door policy for both Staff and Clients”

  • Geoff Johnstone, Transport Coordinator
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    Having served as a paramedic with Queensland Ambulance Service for over 38 years, Geoff has a passion for providing care to those who need it most.

    After retiring as a paramedic, Geoff started his journey with STAR as a volunteer driver. He has also assisted in STAR communications room and the transport scheduling team.

    As the Transport Coordinator, Geoff is committed to providing a caring, efficient and prompt service to STAR clients.

    Geoff and his wife live in Redlands and spend their holidays with children and grandchildren living in Darwin and Canberra.

  • Melissa Bannerman , Care Services Manager
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    Melissa has a passion for working with people with intellectual disabilities and has worked in the Human Services sector for 23 years including disability, mental health, aged care and community services sectors. Melissa started her career as a residential care worker and has over 10 years’ experience in managing high quality, client focused services in both government and non-government organisations. Melissa is currently studying a Bachelor of Counselling and Coaching and is thrilled to join the STAR team.  

  • Peter Mann, Business Development Manager

    Peter has a focus on supporting STAR’s continued entry into Home Care, NDIS, and other funded packages, plus contributing to the STAR preferred pathway of partnership and merger with other similar minded organizations, which provide services to our local community.

  • Colleen Johnston, STAR Care Coordinator

    Colleen has worked in the Aged Care Industry for more than 30 years, starting off as a personal carer. She is also an experienced diversional therapist and respite coordinator. Colleen is a mother of four sons and grandmother of seven.

  • Nectaria Chronopoulos, Office Manager

    Nectaria has more than 15 years of experience in Aged Care. A bachelor in business and HR, Nectaria has also owned and managed her own business. Nectaria focuses on supporting management , ensuring office functionality and is project manager for the Skilling Queenslanders for Work initiative. 

  • Julie Jones, STAR Call Centre Supervisor

    Julie started her career as a hairdresser. After 25 years of hairdressing, she took up the opportunity of working with STAR. Julie manages the Call Centre which is the hub of STAR. She and her team of 15 volunteers, handle over 350 calls per day. Julie is a mum of two.

  • Shalene Osvatics , Head Scheduler
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    Shalene is one of the longest standing staff members of STAR. She joined STAR Community Transport shortly after it was formed in 1996. Shalene is involved in the organisation of Social Day Trips and liaison with clients. She is involved in a number of local community events and activities.

  • Kylie Hartley, CODI Coordination Officer
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    Kylie has worked with CODI/STAR for more than 5 years. As a Coordination Officer, Kylie is involved in administration, banking, scheduling and a range of other tasks. Kylie enjoys working with a variety of people and personalities. She believes community organisations like STAR are very beneficial to the community because they support the elderly and people with disabilities live their life to the fullest.

  • Paul Barnes , Finance Officer
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    Paul has worked as an accountant for over 35 yrs. He is involved in a number of local organisations. He is Chairman of the Redlands Seniors Week committee and Chairman of the Queensland Malt Whisky Society- Redlands. He is also involved as treasurer with a number of not for profit organization’s, such as the Donald Simpson Community Centre Ltd and RDCOTA Inc.

  • Karen Spethman, Receptionist

    Karen began volunteering for STAR as a part of the Call Centre team in 2015. She has extensive experience in the area of Safety and Workplace Rehabilitation and training. Karen is a mother of two and grandmother of four. She loves talking to people, spending time with the family, going to the movies and travelling.

  • Barbara Clay , Intake Officer
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    Barbara has a background in the higher education, government and not-for-profit sectors, working primarily in human resource, policy, research and writing/editing roles. A committed learner, Barbara has studied in a range of fields including business, communication, strategic foresight, psychology, and currently, human rights.

  • STAR Volunteers

    At STAR, we firmly believe that volunteers are the backbone of our community. More than 150 volunteers dedicate their time and efforts to STAR and give back to the community. 

    Volunteer Positions at STAR include:

    • Companionship Volunteers for the elderly
    • Volunteer Drivers
    • Volunteer Call Centre Staff
    • Volunteer Reception Staff
    • Volunteer Administration Staff

    Join STAR today. Enjoy flexible hours, make new friends and upgrade your skills- whilst making a real difference to the lives of your fellow community members.

    For additional information please contact STAR Community Services on 07 3821 6699.

    If you would like to volunteer but not sure where to start, please visit www.volunteeringredlands.org.au and register to volunteer.