Contact Us

If you have a question or feedback about our services, we would love to hear from you. Simply ring us on 3821 6699 or complete your details in the form below and we will get in touch with you.

Office Hours and Public Holidays

STAR office closure over Christmas and New Year Period: STAR office will close at 4:00 pm Friday 24 December 2021 and re-open at 8:30 am on Tuesday 4 January 2022.

Our general office hours are from Mon to Fri, 8:30 am – 4:15 pm. STAR office is closed on public holidays. Please note the upcoming public holidays.

Saturday 25 December 2021 - Christmas Day
Sunday 26 December 2021 - Boxing Day
Monday 27 December 2021 - Additional public holiday for Christmas Day
Tuesday 28 December 2021 - Additional public holiday for Boxing Day
Saturday 1 January 2022- New Year’s Day
Monday 3 January 2022 - Additional public holidays for New Year’s Day
Wednesday 26 January 2022 - Australia Day

Sign up for STAR newsletter

If you would like to receive the STAR Newsletter, simply complete our newsletter subscription at the bottom of the page or send us an email on

Support for Non-English Speakers

Are you a Non-English Speaker? Don’t hesitate in calling us.

To help communicate with our non-English speaking clients, we have access to Translating and Interpreting Services (TIS)  

Simply call us on 3821 6699 and we will get in touch with TIS to assist us in communicating with you.