STAR Office
Shop 15, 152 Shore Street West, Cleveland 4163
Shop 1, 5 Jacaranda Street, East Ipswich 4305
Shop 4, 36-38 Southsea Terrace, Macleay Island 4184
163 Palmerin Street, Warwick 4370
STAR Office Hours:
Cleveland and Ipswich: Mon to Fri, 8.30 am to 4.15 pm.
Macleay Island and Warwick: Mon to Fri, 8.45 am to 4.15 pm
Closed Saturdays, Sundays and Public Holidays.
Postal Address
PO Box 1093, Cleveland 4163
STAR Call Centre
07 3821 6699
Fax
07 3821 6711
Email
Facebook
Find us on facebook

Feedback

Your feedback is important to us

If you have a question or feedback about our services, we would love to hear from you. Simply ring us on 3821 6699 or complete your details in the form below and we will get in touch with you.

Support for Non-English Speakers

Are you a Non-English Speaker? Don’t hesitate in calling us. To help communicate with our non-English speaking clients, we have access to Translating and Interpreting Services (TIS)  

Simply call us on 3821 6699 and we will get in touch with TIS to assist us in communicating with you.

Feedback form

Please complete the below form and we will get in touch with you.

Useful Links:

Watch a video about the the Charter of Aged Care Rights which protect your rights as a consumer of Australian Government funded aged care services.

Lodge a complaint with Aged Care Quality and Safety Commission: https://www.agedcarequality.gov.au/making-complaint/lodge-complaint

Older Persons Advocacy Network: https://opan.org.au/support/support-for-older-people/how-we-help/   

Make a complaint to NDIS Commission: https://www.ndiscommission.gov.au/contact-us/makeacomplaint