Your feedback is important to us

If you have a question or feedback about our services, we would love to hear from you. Simply ring us on 3821 6699 or complete your details in the form below and we will get in touch with you.

Support for Non-English Speakers

Are you a Non-English Speaker? Don’t hesitate in calling us. To help communicate with our non-English speaking clients, we have access to Translating and Interpreting Services (TIS)  

Simply call us on 3821 6699 and we will get in touch with TIS to assist us in communicating with you.

Feedback form

Please complete the below form and we will get in touch with you.

Useful Links:

Watch a video about the the Charter of Aged Care Rights which protect your rights as a consumer of Australian Government funded aged care services.

Lodge a complaint with Aged Care Quality and Safety Commission:

Older Persons Advocacy Network:   

Make a complaint to NDIS Commission: