This role will support the STAR with the assistance of recovering outstanding client accounts. Working under the close direction of the Finance Coordinator, the position follows established procedures, approved scripts and specific instructions when contacting clients, recording payment information, updating debtor records and completing basic accounts-receivable tasks.
If you are interestedplease submit your EOI or if you know someone who might be suitable, pleasepass on the information.
Part-time – 2 Days Per Week
Classification: Level 1, SCHADS Award
Key Responsibilities
- Contacting clients or their authorised representatives using approved telephone scripts email templates and written correspondence.
- Reminding clients of outstanding amounts in a respectful, clear and courteous manner.
- Immediately refer clients to the finance coordinator, who disclose financial hardship, vulnerability, distress or difficulty understanding their account.
- Accurately record client contact, messages, proposed payment dates and follow-up actions in Xero or another approved system.
- Assist the Finance Coordinator with routine month-end data entry and administration.
For a detailed position description pls email businessservices@starct.org.au
Who Should Apply?
We’re looking for someone who:
- Has strong attention to detail and is confident working with financial systems and data.
- Understands the importance of timely, accurate financial processes in a client-centred environment.
- Has an interest in opening doors to Finance opportunities.
- Values working collaboratively and professionally with others.
This is a great opportunity for someone looking to grow theirknowledge in aged care finance administration or contribute their existingskills in a new way.
To Apply:
To be considered for this position please email your resume & cover letter expressing your interest and suitability for the role to businessservices@starct.org.au
Applications close: Sunday 20.09.2026at 11.59pm