About the role
STAR Community Services is expanding into Support at Home and we are seeking a Care Partner to join our dedicated team. In this role, you will act as the primary point of contact for participants, ensuring their care and services are aligned with their unique needs, goals, and preferences. This is an exciting opportunity to guide, support, and advocate for older Australians as they navigate their care journey.
The Care Partner plays a pivotal role in person-centred care planning, coordination, and advocacy. You will collaborate with participants, carers, clinically qualified care partners, and service providers to deliver safe, responsive, and outcome-focused care that promotes wellness, independence, and reablement.
Key responsibilities (not limited to)
· Conduct comprehensive care planning, including client needs assessment, risk assessments, and development/review of individualised care plans and budgets
· Support clients to understand and review their support plans, ensuring services align with their goals, preferences, and circumstances
· Establish and manage service agreements with clients to ensure effective service delivery
· Manage client budgets and service utilisation, including tracking via relevant systems and ordering required consumables
· Build and maintain strong, respectful relationships with clients, carers, and stakeholders through clear and culturally appropriate communication
· Monitor client wellbeing through regular reviews, care note analysis, and case discussions, responding promptly to changing needs
· Support clients in informed decision-making, promoting independence, wellness, and reablement approaches
· Collaborate with clinically qualified professionals, escalating complex or high-risk cases and supporting specialised care pathways
· Maintain accurate, timely documentation and ensure compliance with aged care standards, policies, and regulatory requirements
· Participate in quality improvement, audits, and continuous improvement initiatives
How to apply
If you’re passionate about making a difference in aged care and have the skills and heart for this role, we’d love to hear from you! To apply, please email your resume and cover letter, detailing your qualifications and experience to businessservices@starct.org.au
For more information pls call 3821 6699