Home modifications admin assistant

Redlands
|
Flexible

Assist with administrative duties of STAR Community Services including communications with external stakeholders in a manner that is reflective of STAR Community Services’ values of respect, dignity and empowerment.

As a Volunteer Administration Assistant – Home Modifications with STAR Community Services, you’ll play a vital role in supporting the coordination and delivery of home modification services. These services help older Australians and people with disabilities remain safe and independent in their homes.

Your responsibilities will include administrative support such as handling phone and email enquiries, assisting with client intake, compiling service packs, updating records, and liaising with clients, tradespeople, and internal teams. Your contribution will help ensure that clients receive timely and high-quality modifications, all while promoting STAR’s values of respect, dignity, and empowerment.

  • Minimum 2 years’ experience in a similar administration or office environment
  • Strong organisational, time management, and prioritisation skills
  • Good written, numeracy, and computer skills for accurate record-keeping
  • Understanding of and commitment to STAR Community Services’ mission and values
  • Ability to adapt to a fast-paced, change-driven environment
  • Ability to engage respectfully with internal teams, external stakeholders, and clients—some of whom may be vulnerable or have complex needs
  • Completion of required probity checks and training, including:
    • NDIS Worker Screening Check
    • Current Flu Vaccination (mandatory for client-facing roles)
    • COVID-19 Vaccination (recommended)
  • Possession of an unrestricted current Australian Driver’s Licence and access to a registered, roadworthy vehicle with comprehensive insurance (if transport is required for the role)
  • Roadside Assistance is recommended for those using their own vehicles for STAR-related tasks

For more information or to register your interest please follow the below link.

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