Frequently asked questions about Support at Home

Navigating aged care journey can be overwhelming. Read on for answers to some commonly asked questions about Support at Home.

‍Q: Can I adjust my services if my budget is tight?

Your Support at Home plan is built around your assessed needs. As circumstances change, so can the way your services are prioritised within your care plan. Your care partner works closely with you to review your care plan regularly, considering how your services could be adjusted so your high-priority needs continue to be met, all within your allocated budget.

How Mark received adequate nursing care? Mark, a Level 2 Support at Home client, has assessed needs across nursing care, social support, and domestic assistance. When it became clear that his nursing care needs required more attention, his care partner reviewed his plan and suggested reducing his domestic assistance visits from fortnightly to monthly. This small adjustment freed up budget to ensure Mark's nursing care needs were properly funded, without exceeding his package budget or compromising on his other assessed needs. If you'd like to talk through your own care plan and how your budget is being used, reach out to your care partner today.