Embarking on your Aged Care Journey? 5 Vital Things You Need to Know

Whether planning for yourself or assisting a loved one, understanding how to access aged care services is crucial. Here are five key points to consider when navigating the aged care system:

  1. Assessing Eligibility and Needs: The Australian government provides various aged care programs, including Home Care Packages, Residential Aged Care, and Flexible Care options. Eligibility for these services is based on factors such as age, health condition, and support requirements. My Aged Care is your first point of contact to get assessed. Ring My Aged Care on 1800 200 422 or visit myagedcare.gov.au

  2. Do I pay for aged care? How much?: Subsidised aged care services provide different levels of support depending on the individual's circumstances. Be informed about that you may need to contribute to the cost of their care based on their income and assets.

  3. Researching aged care service providers: Choosing the right aged care provider is a significant decision that can impact the quality of care received. Take time to research different service providers and understand their offerings, reputation and fees. Consider factors such as location, facilities, staff expertise, and the range of services provided. Seeking recommendations from trusted sources can help you in making an informed decision. My Aged Care has a directory of service providers by location. Search for your local aged care service provider on www.myagedcare.gov.au/find-a-provider/

  4. Today is a good day to start thinking about your aged care journey: Planning for aged care should ideally begin before the need arises. Advance planning allows us to have a say in our future care preferences, including where and how we wish to receive care. It also helps alleviate the burden on family members and ensures a smoother transition into aged care when the time comes. If you are in Brisbane, call STAR on 3821 6699 to start the Care Conversation.

  5. Advocating for Quality Care: Once aged care services are accessed, actively participate in your care planning, monitor the delivery of services, and provide feedback to the service provider. Open communication with care staff, regular reviews of care plans, and addressing any concerns promptly can help maintain a high standard of care. Additionally, staying informed about rights and responsibilities as an aged care recipient empowers individuals and ensures their needs are met with dignity and respect.

STAR is your local aged care service provider in Logan, Gold Coast, Redlands, Ipswich, and Darling Downs.

We are an award-winning organisation providing aged care and disability support services since 1996. Call us to get yourself or your loved one, to embark on their aged care journey. Simply ring 07 3821 6699.